Frequently Asked Questions
Everything you need to know about your Shrimps order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 14-day return policy for all full-priced items. Products must be returned in their original condition, unworn, and with all tags attached.
Are your faux fur products sustainably made?
We are committed to ethical craftsmanship. Our signature faux fur is carefully sourced and constructed to ensure high-quality longevity, reducing the need for fast-fashion consumption.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How should I care for my Shrimps beaded bag?
To maintain the quality of your beaded bag, we recommend storing it in its original dust bag and avoiding contact with abrasive surfaces or liquids.
Can I exchange an item for a different size?
We do not offer direct exchanges. If you require a different size, please return your original item for a refund and place a new order for the preferred size.